Privacy Policy
Last updated: March 15, 2024
1. Introduction
Dilution Trackers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address
- Payment and billing information
- Account credentials
- Communication preferences
Usage Information
We automatically collect certain information when you use our services:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Log data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
- Improve and customize our Service based on your preferences
Marketing Communications Opt-Out
We may use your Personal Data to send you newsletters, marketing, or promotional materials. You may opt-out of receiving any or all of these communications by:
- Following the unsubscribe link in any email we send
- Updating your preferences in your account settings
- Contacting us directly at hey@dilutiontrackers.com
Note: Even if you opt-out of marketing emails, we will still send you essential transactional emails related to your account and service.
4. Information Sharing
We Do NOT Sell Your Data
We do not sell, trade, or rent your personal information to third parties. We will never monetize your personal data.
We may share your information only in the following limited situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: If required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, sale, or acquisition
- With Your Consent: When you give us explicit permission to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Data portability
- Opt-out of marketing communications
- Withdraw consent
7. Cookies and Tracking
We use cookies and similar tracking technologies (including beacons, tags, and scripts) to track activity on our service and hold certain information. Cookies are files with small amounts of data sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of Cookies We Use
- Session Cookies: We use session cookies to operate our Service and maintain your login session
- Preference Cookies: We use preference cookies to remember your settings and preferences
- Security Cookies: We use security cookies for security and fraud prevention purposes
- Analytics Cookies: We use analytics cookies to understand how users interact with our Service
Third-Party Services
We may use the following third-party services that may collect and process your data:
- Payment Processing: Stripe for secure payment processing. We do NOT store or collect your payment card details. All payment information is handled directly by Stripe, which is PCI-DSS compliant. View Stripe's Privacy Policy at stripe.com/privacy
- Analytics: Google Analytics or similar services for usage analytics and service improvement
- Email: Email service providers for transactional and marketing communications
- Hosting: Cloud hosting providers for infrastructure and data storage
These third-party services have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Embedded Content
Our Service may include embedded content from other websites (e.g., videos, charts, social media posts). Embedded content from other websites behaves as if you visited that website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.
11. Financial Data Disclaimer
Important: Dilution Trackers does NOT collect, store, or have access to your brokerage accounts, trading activity, portfolio holdings, or any financial account information. We only collect the information described in this Privacy Policy (account registration, payment information, and usage data). Any investment or trading decisions you make are entirely separate from our service.
12. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information:
- Right to Know: You can request details about the personal information we have collected about you in the past 12 months
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You can opt-out of the sale of your personal information (note: we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, please contact us at hey@dilutiontrackers.com with the subject line "California Privacy Rights Request."
13. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our service, you consent to this transfer.
14. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. We currently do not respond to DNT signals or similar mechanisms. However, you can control cookies and tracking through your browser settings.
15. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hey@dilutiontrackers.com